Reference

Terms & Conditions for Your net89 Account

net89 sets out clear Terms & Conditions for opening an account, moving between casino and wallet areas, and using DANA, OVO, GoPay or QRIS where local law permits.

Account stepsWallet recordsPolicy accessLocal law

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What These Terms Cover in Indonesia

net89 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions describe the agreement between you and us when you open, access or maintain a net89 account. They cover account details, phone verification before account access, acceptable use of the casino and sportsbook areas, device sessions, payment records and requests to change or

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close account details. Access depends on local law, so you must use the service only where local law permits. DANA, OVO, GoPay and QRIS appear as payment context because the terms also explain how wallet status, receipts and transaction references are connected to your account. Bank
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transfer and virtual account records may require matching account details before we can process a request. Read the current wording before continuing, because a later policy version may apply to a new session or transaction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Where Terms & Conditions Get Help

A clear contact path matters when a clause affects your account or wallet status. We connect policy questions to the account help route near the cashier area, so you can include the…

Account access When a Terms & Conditions question concerns phone verification, a locked session or a device change, use the account help path after login. Include your registered phone number and the device route you used, such as Android browser, iPhone browser or desktop.

Wallet status For DANA, OVO, GoPay or QRIS questions, open the support path beside the cashier area and provide the payment reference. We can then match the receipt, wallet status and account record without asking you to repeat the full transaction history.

Policy changes If you need clarification about a new clause, account closure request or access that depends on local law, contact us through the policy help route displayed on your account. Quote the section title so our team can address the exact Terms & Conditions point.

ACCOUNT SAFEGUARDS

How We Keep Terms & Conditions Clear

Our Terms & Conditions work alongside practical account controls rather than replacing them. We use the registered phone step to connect activity to the correct account, record payment references for DANA, OVO…

Phone verification

Before account access, we use the registered phone verification step to confirm that the account details match the person requesting entry. A device change or unusual session may require the same account check before the Terms & Conditions can be applied to a new session.

Payment records

A DANA, OVO, GoPay or QRIS receipt can be linked with its account reference, while BCA, BRI, Mandiri or BNI transfer records may need matching details. This record trail helps us address a Terms & Conditions question about a wallet or bank request.

Browser cookies

Cookies may keep a browser session connected to the account flow and help preserve the page state while you read the Terms & Conditions. You can manage cookies in your browser settings, although changing them may require a fresh login or phone check.

Device security

You are responsible for keeping your password, registered phone and signed-in device private. If another person uses your browser session, contact account support promptly so we can explain the relevant Terms & Conditions steps for securing access.

Record retention

We keep account, payment and support records for the period needed to administer requests, resolve disputes and meet applicable obligations. The exact period can depend on the record type and local law, and you can ask support which record category your request concerns.

Change requests

To request a correction, deletion or clarification, use the account support path and state the specific detail involved. We may ask for phone verification before changing account data, and access remains subject to local law and the current Terms & Conditions.

Terms & Conditions Questions for net89

The answers below address the account and policy questions we hear most often before registration. They focus on what the Terms & Conditions mean for your access, payment records, devices, personal data and contact requests. Where a point depends on local law, the current wording on your account takes priority.

You can open the Terms & Conditions from the policy link connected to the account flow before continuing. Read the current version on your phone, tablet or desktop browser, especially the clauses about phone verification, payment records, account changes and access where local law permits.

Yes. The Terms & Conditions explain how those wallet references connect to your account, how receipts and status checks are handled, and what details may be needed when a transaction needs matching. Wallet access still depends on local law and the current payment path.

We require clear account details and phone verification before account access. Keep your registered phone available when opening a new browser session or changing devices. This step helps us connect your account activity and payment records to the correct account under the Terms & Conditions.

The account flow can be opened from a supported phone, tablet or desktop browser, but the Terms & Conditions apply to each session. A device change may trigger a new login or phone check. Access depends on local law and is available where local law permits.

Contact us through the account support route shown after login and name the exact data you want corrected or changed. We may ask for phone verification before acting. Our response follows the Terms & Conditions, the record type involved and applicable local law.

We retain records only for the period needed for account administration, payment matching, dispute handling and applicable obligations. Retention can vary by record type and local law. Ask support about the category involved, such as a QRIS receipt, bank transfer or phone verification record.

Use the policy help route displayed in your account and include the relevant section title, account phone details and transaction reference if one exists. We will direct the question to the appropriate support path, while access remains subject to the Terms & Conditions and local law.

Terms & Conditions for Your net89 Account

Where Terms & Conditions Get Help

How We Keep Terms & Conditions Clear

Phone verification

Payment records

Browser cookies

Device security

Record retention

Change requests

Terms & Conditions Questions for net89

01 Where can I read the net89 Terms & Conditions?

02 Do the Terms & Conditions apply to DANA, OVO, GoPay and QRIS?

03 What account step is required before access?

04 Can I use net89 from a phone or desktop browser?

05 How do I request a change to my account data?

06 How long are account and payment records kept?

07 Who do I contact about a Terms & Conditions dispute?

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